appointment setters – DealerRefresh | DealerRefresh Automotive Dealer Forums

Are You Closing Your Appointments at 80% or Better?

Learn how to provide The Perfect Appointment in your dealership and enjoy 80% show rates and 80% close rates! In 2013, we officially introduced dealers to The Appointment Culture as an answer to the dozens of worthless activities we observed managers, salespeople and BDC agents conducting in some effort to appear as if they were …

Stricter Rules Drive Higher Sales

While so many dealers in the 20 groups I address still look upon their internet sales efforts with a bit of shock and awe, the truth is that internet sales are not just relatively easy to master; internet sales are so easy to master that they’re actually kind of boring. Funny thing is, with just …

Internet Department vs. Floor Sales Staff

Recently, Gregg at Park Avenue BMW asked a great question on the DealerRefresh forums: “Do you protect your Internet Sales Staff from the floor?” The conversation has been very valuable as it talks about many different scenarios. How do you structure your Internet Department? Sales agents who handle leads BDC Internet Sales Managers Internet Sales …

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appointment setters – DealerRefresh

Are You Closing Your Appointments at 80% or Better?

Stricter Rules Drive Higher Sales

Internet Department vs. Floor Sales Staff