Opinions & Advice Why Did Our Internet Sales Drop? A DealerRefresh Cartoon Jeff Kershner Posted onJun 22, 2016 at 5:21 PM Updated onUpdated on Oct 23, 2019 at 2:22 PM Jeff Kershner Founder of DealerRefresh - 20+ Years of dealership Sales, Management, Training, Marketing and Leadership. View all 628 articles Website